Online Banking Security

Protect sensitive information when you bank online

PCB Bank offers online banking, mobile deposit and a few basic password requirements:

• Create a unique password for each digital banking product you use
• Confirm your identity when you log in with two-factor authorization
• Keep your passwords confidential to protect your account(s)

How to create strong passwords and keep them that way

• Must be 6 to 32 characters
• Must include letters, numbers and special characters (i.e &#@*!+)
• Never use login ID, SSN or letters/numbers in ascending/descending order
• Never share passwords with anyone
• Never respond to unsolicited requests for your credentials even if they appear to come from PCB Bank
• Change passwords immediately if you think they’ve been compromised
• Use different passwords for different accounts

Do not save login credentials within a browser

SSL (Secure Sockets Layer) Certification is a standard security protocol that encrypts the links and data between server and browser during online communication. Take these two steps to validate your PCB Bank online connection:

1. Look for the Secure Connection Certification (padlock symbol) in the address bar.

Check for the padlock symbol, “https://” and “mypcbbank.com” [U.S.] to verify SSL Certification.

Reduce your risk of cyberattacks from viruses, spyware and other malware. Visit the FDIC website for more online security resources.*

1. Update your operating system and software with the latest security patches.
2. Install/update anti-virus and anti-spyware software and scan for malware regularly.
3. Never respond to password requests in unsolicited emails.
4. Stay away from suspicious websites that could contain malicious code.
5. Protect your network with a firewall.
6. Avoid logging into your account on public Wi-Fi/computers.

Perform periodic risk assessments if use cash management or other digital business services.

If you notice any suspicious account activity or experience a security-related event, please contact us immediately:

PCB Bank Operation Administration Dept.
3701 Wilshire Blvd., Suite 900
213-210-2000
support@mypcbbank.com

PCB Bank Digital Banking Dept.
3701 Wilshire Blvd., Suite 900
213-355-8833
digitalbanking@mypcbbank.com